Contact information

Communication Policy - Sophia & Mae

At Michael Boutique, we value open and clear communication with our customers. Do you have a question, comment, or problem? Don't hesitate to contact us—we are here for you!

Contact details

You can contact us by email at:

info@sophiandmae.com

We strive to respond to all messages as quickly as possible. Our goal is to provide you with a substantive response within 1-2 business days.

Customer service department hours

Our customer service department is available on business days:

  • Monday through Friday
  • 8:00 a.m. to 6:00 p.m.

Emails received on weekends or holidays will be answered on the next business day.

Questions about orders

If you have questions about orders, please always include:

  • the number of your order
  • the name you used to place the order

This will help us serve you faster.

Comments

We are always open to suggestions or comments about our products or services. Your opinion helps us improve!

Questions about orders

If you have any questions about orders, please always include:

  • the number of your order
  • the name you used to place the order

This will help us serve you faster.

Feedback

We are always open to suggestions or feedback about our products or services. Your opinion helps us improve!